Mercedes-Benz recalls S-Class and EQS over issue with MBUX system
Mercedes-Benz has discovered that 227 units of its flagship S-Class and EQS model can enable the use of multiple functions and applications while driving. Since this is not the automaker’s intention, it has issued a voluntary recall.
According to a National Highway Traffic Safety Administration (NHTSA) document, the luxury automaker launched an investigation into the problem last month.
Similar cars
Mercedes-Benz Gla
1332 cc | Gasoline | Automatic (double clutch)
₹ 43.6 Lakhs*From
Mercedes-Benz Glc Coupé
1991 cc | Gasoline | Automatic (torque converter)
₹ 68 Lakhs*From
Mercedes-Benz Amg Gt
3982 cc | Gasoline | Automatic (double clutch)
2.64 Cr*From
Mercedes-Benz Amg Glc43 Coupe
2996 cc | Gasoline | Automatic (torque converter)
₹ 83.1 Lakhs*From
He found that some of the functions and applications of the MBUX infotainment system were not disabled as expected when a used indoor unit was driven. The company’s investigation showed that an incorrect configuration was available on the Mercedes-Benz main server which could have been installed on vehicles with an active and logged in Mercedes me connect account.
(Also Read | Mercedes-Benz Becomes World’s First To Get Level 3 Autonomous Driving Approval)
One can accurately guess that this glitch can pose a risk to the safety of the driver of the vehicle as well as other road users if it distracts their attention from the infotainment screen. The potential for risk becomes much higher because Mercedes-Benz EQS comes with a massive MBUX hyper-display that covers the dashboard.
The automaker said it had no reports of any accidents or accidents due to the issue. The problem will be solved over the air and therefore owners will not have to go to the dealerships. This is a big decision as these high tech vehicles come with huge infotainment screens with lots of features that can easily distract a user while driving. As these infotainment displays feature the latest apps, to help keep drivers from getting distracted on the road, automakers should find a way to turn off non-essential apps while the vehicle is in motion.
(Also read | Mercedes targets tens of millions of investments in the development of solid-state batteries)
A similar problem has been observed for Tesla units where, after the latest software update, passengers and possibly drivers can play video games on the center screen. NHTSA has contacted EV Company about this.